Careers at St. Stephen’s Community House

Our Community Service Workers work directly with our Family-to-Family Case Managers to meet the needs of the families we serve. Please see the full job description below. If you are interested in applying, please refer to the Employment Application tab.

GENERAL SUMMARY AND PURPOSE:
The health and safety of all employees, visitors, customers and volunteers is expected at all times. This position will work directly with families, with the purpose of providing stability and eliminating any present and addressing potential risk factors. Families are offered and provided support services, group sessions and at-home visitation services. Additionally, the position is responsible for the implementation of youth development groups.

KNOWLEDGE, SKILLS AND ABILITIES

•  Must retain a working knowledge of organizational structure and functions (individuals and families organization, vendors, etc.)
•  Must produce quality of work products (accuracy, value, thoroughness, appearance, etc.)
• Amount regularly accomplished (quantity, speed, consistency, etc.)
•  Should contribute new ideas or improvements and solutions
• Must effectively recognize and handle work problems
•  Must communicate effectively with all contacts
• Must work effectively and harmoniously with other employees and outside contacts
•  Must favorably and professionally represents SSCH to external contacts
•  Must cooperate and maintain a positive attitude toward work duties and the mission of the organization
• Demonstrates characteristics of a SSCH employee as determined by the employees
• Must maintain expected attendance, dependability and punctuality
•  Must demonstrate sound judgment to handle confidential information

ESSENTIAL JOB FUNCTIONS:

• Possess a and master a working knowledge of the Family Services goals and objectives
• Accommodate and meet the needs and limitations, special talents and interests, and racial, cultural and socioeconomic backgrounds
• Build and secure effective relationships with community resource agencies for the benefit of the families and the overall community
• Assist the Family to Family Site Coordinator in facilitating program components
  5. Provide individual/family support services, group facilitation, and in-home visitation services to program participants
• Recruit, meet and engage with potential participants to present program and components and agency services
•  Build and continue an ongoing relationship with each family
• Monitor, support and encourage participant progress
• Assist participants in the identification of appropriate community resources for food, clothing, and household goods
•  Provide information and referrals to specialized benefit programs such as the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) or programs at the Franklin County Department of Job and Family Services (FCDJFS)
•  Encourage the development of personal support systems through family and friends to promote participant’s independence
• Provide occasional transportation to participants in conjunction with participant needs and goals
• Professionally observe and supervise parent-child interaction
•  Report and document any indication that a child is at risk, aligned with the role of a mandated reporting along with complying with agency policy
•  Assist in planning and facilitation of youth groups that focus on exposure, development and academics such as field trips during evening and weekend times
• Complete all requisite program documentation in a complete, accurate, and timely manner, as deemed necessary for program and participant progress, such as individual case files, emergency contact information, documentation of any incident reports, and group files summaries
•  Attend and contribute to all inter-department meetings for case review, program progress, participants’ progress, collaboration with team members and to discuss and remedy problem areas
•  Prepare accurate and professional testimony in court hearings, if subpoenaed
• Attend required meetings both internally and externally as necessary

DECISION-MAKING AUTHORITY:

•  Responsible for reporting and documenting all potential or existing health and safety concerns
•  Must provide guidance and support to all volunteers
•  Consult with supervisor prior to responding to any decision not already covered within his/her regular duties

Our Family-to-Family Case Managers are individuals with a passion for working with children and families. Case Managers meet with our families to assess their needs and create a plan to meet them. The full position details can be found below, if you are interested in applying, please click on the Employment Application tab.

GENERAL SUMMARY AND PURPOSE:
The health and safety of all employees, visitors, customers and volunteers is expected at all times. This position will work directly with families, with the purpose of providing stability and eliminating any present and addressing potential risk factors. Families are offered and provided support services, group sessions and at-home visitation services.

KNOWLEDGE, SKILLS AND ABILITIES
Must retain a working knowledge of organizational structure and functions (individuals and families organization, vendors, etc.)

• Must produce quality of work products (accuracy, value, thoroughness, appearance, etc.)
•  Amount regularly accomplished (quantity, speed, consistency, etc.)
• Should contribute new ideas or improvements and solutions
•  Must effectively recognize and handle work problems
• Must communicate effectively with all contacts
• Must work effectively and harmoniously with other employees and outside contacts
• Must favorably and professionally represents SSCH to external contacts
• Must cooperate and maintain a positive attitude toward work duties and the mission of the organization
• Demonstrates characteristics of a SSCH employee as determined by the employees
• Must maintain expected attendance, dependability and punctuality
• Must demonstrate sound judgment to handle confidential information

ESSENTIAL JOB FUNCTIONS:

• Possess a and master a working knowledge of the Family Services goals and objectives
• Accommodate and meet the needs and limitations, special talents and interests, and racial, cultural and socioeconomic backgrounds
•  Support, attend and arrange all family team meetings in collaboration with FCCS to provide support services to families
• Serve as the point of contact to host and accommodate FCCS service workers to facilitate meetings and visits with families
• Directly support the Family to Family Site Coordinator in facilitating program components
  Revised November 2016 Family To Family Case Manager North
•  Serve in the role of the Family Site Coordinator when he/she is not available
• Provide individual/family support services, group facilitation, and in-home visitation services to program participants
• Build and continue an ongoing relationship with each family
•  Assist participants in the identification of appropriate community resources for food, clothing, and household goods
•  Provide information and referrals to specialized benefit programs such as the Special Supplemental Nutrition Program for Women, Infants, and Children (WIC) or programs at the Franklin County Department of Job and Family Services (FCDJFS)
• Build and secure effective relationships with community resource agencies for the benefit of the families and the overall community
• Encourage the development of personal support systems through family and friends to promote participant’s independence
• Provide occasional transportation to participants in conjunction with participant needs and goals
• Professionally observe and supervise parent-child interaction
•  Report and document any indication that a child is at risk, aligned with the role of a mandated reporting along with complying with agency policy
•  Complete all requisite program documentation in a complete, accurate, and timely manner, as deemed necessary for program and participant progress, such as individual case files, emergency contact information, documentation of any incident reports, and group files summaries
• Meeting regularly with supervisor for case review
•  Plan, implement, and maintain basic as well as innovative of program plans to ensure program goals and objectives are achieved
•  Monitor, support and encourage participant progress in group and overall program
•  Attend and contribute to all inter-department meetings for case review, program progress, participants’ progress, collaboration with team members and to discuss and remedy problem areas
• Assist in planning and facilitation of youth groups that focus on exposure, development and academics such as field trips during evening and weekend times to support Family Community Service Worker
• Prepare accurate and professional testimony in court hearings, if subpoenaed.
•  Attend required meetings both internally and externally as necessary

DECISION-MAKING AUTHORITY:

•  Responsible for reporting and documenting all potential or existing health and safety concerns
•  Must provide guidance and support to all volunteers
•  Consult with supervisor prior to responding to any decision not already covered within his/her regular duties

This position is responsible for assisting the Lead Teacher with daily planning, implementation, and monitoring of classroom activities in compliance with the Early Learning Center’s philosophies, policies, and procedures. 

Essential Job Functions: 

1. Assist the Lead Teacher in planning, implementing, and monitoring daily classroom activities, in compliance with the Child Care Center’s philosophy, policies, and procedures.
2. Tailor daily and regular activities and differentiating instruction to accommodate and meet the needs, limitations, special talents and interests, and racial, cultural, and socioeconomic backgrounds.
3. Create and foster a nurturing classroom culture.
4. Tailor daily and regular activities and differentiating instruction to accommodate and meet the needs and development levels of each child, to include individual learning styles.
5. Nurture and care for each child with dignity and respect.
6. Promote good nutritional habits through lessons, activities, and meal engagement such as eating lunch with children experiencing and exposing them to diverse and healthy food items.
7. Maintain consistently efficient, courteous, and quality service, be it over the counter, written, or verbal.
8. Build and maintain strong relationships and rapport with the children and their families.
9. Create and maintain a positive impression for incoming and current clients.
10. Foster strong, professional, working relationships with all parents.
11. Collaborate with Child Care Center staff to ensure the daily operation of the Child Care Center.
12. Maintain respectful and effective communication with Child Care Center staff, SSCH staff, and members of the Christ Child Society.
13. Maintain the confidentiality of all children and their families in compliance with Child Care Center policies and procedures.
14. Immediate reporting and documentation of any child or classroom concerns/issues to the Child Care Coordinator and/or a member of the agency leadership team in a high decision-making role.
15. Ensure that all materials and equipment are accessible and are maintained in clean and good condition.
16. Share in the housekeeping duties of the classroom and other Child Care Center facilities.
17. Maintain Child Care licensure in compliance with State of Ohio requirements.
18. Participate in continuing educational activities that contribute to skill development and expertise in providing services to children and their families.
19. Attend and maintain current certifications in CPR, First Aid, Child Abuse and Neglect, Communicable Disease, and other trainings, as required.
20. Facilitate and participate in staff development activities and training experiences, to include assisting with on-site training of new program staff.
21. Attend required meetings both internally and externally as necessary.

Requirements: 

1. Required Education: Associate Degree in Early Childhood Education 
2. Bachelor’s Degree in Early Childhood Education preferred
3. Required Experience: 
4. 1-2 years of experience working with children and/or youth in a NAEYC environment
5. 1-2 years of experience in a customer/public service setting

iii. 1-2 years of specific training or skills in First Aid, CPR, Child Abuse & Neglect, Communicable Disease Certifications

1. Preferred Experience:
2. 1-2 years of paid work experience in an accredited human service environment
3. 3-5 years of experience working with children and/or youth in a NAEYC environment

iii. 3-5 years of experience in a customer/public service setting